Customer service

Liebherr manufactures premium quality appliances and aim to offer customer service of an equally high standard. Our customer’s needs and satisfaction are always our main priority, and our goal is to deal with matters as proficiently as possible.

If you require support on your appliance please contact our trained customer service team with your serial number. You can reach us by email at or by phone Monday to Friday between 8:30am and 5:30pm by calling 03330 147 888.

Covid-19 update:
Our Customer Service Team are currently working from home, your email will be dealt with as efficiently as possible, therefore your patience and understanding is important to us.
Should your enquiry be urgent in the event of a breakdown, please telephone 03330 147 888 (option 3) - the call transfer has a short time delay, please remain on the line and your call will be answered promptly.
Please note that our service partners are operating, however during this unprecedented time they will be undertaking essential repairs only.

In order for us to deal with your enquiry, we will require the serial number of your appliance. Please ensure you have this to hand.

You may find what you are looking for on our website, which provides a range of advice and guidance, including our Frequently Asked Questions

Alternatively, you can visit our shop to purchase our range of accessories.


Liebherr offers information and installation guides in relation to all its products. These publications are available in a variety of languages. To brochure overview for household appliances


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