Customer service

We manufacture premium quality appliances and aim to offer customer service of an equally high standard. Liebherr customers expect this from us and we aim to fulfil this expectation. All incoming enquiries, whether by telephone, e-mail or post, are recorded in our customer database and processed by our highly skilled, technically trained customer service team. Customer needs and satisfaction are always our main priority, and our goal is to deal with matters as proficiently as possible.

Rapid assistance in the event of repairs

Would you like to have an advice on using our products after purchase? Or do you have some general questions about Liebherr household appliances? Please don’t hesitate to contact us , we will be happy to help you. To enable us to process your enquiry as efficiently as possible, please have your appliance’s identification details to hand when you call (appliance name, service number). These can be found on your appliance’s rating plate.

Liebherr Customer Service Hotlines India

Customer Care Number : 7038 100 400, 8:30 am to 5:30 pm (Monday - Saturday)
Customer Care ID:
To request a call back please give a missed call on 866 99 222 88

The rating plate on Liebherr appliances

When contacting us with any enquiries about your appliance, please have your appliance’s identification details (appliance name, service number) to hand. This information helps our service team answer your questions more effectively and resolve any problems much more quickly.

Freestanding appliance

On freestanding appliances, the rating plate is located on the inner left side of the appliance.

Side-by-side appliance

On side-by-side appliances, the rating plate is located on the left, lower freezer compartment.

Bottle cooler

On bottle refrigerators, the rating plate is located on the inner left side.

Freestanding and built-in appliances

On freezers, the rating plate is located on the inner left side.

Chest freezer

On chest freezers, the rating plate is located at the top right of outer right side.

Top freezer (freezer compartment at the top)

On top freezers, the rating plate is on the left, lower vegetable drawer.

Bottom freezer (freezer compartment at the bottom)

On bottom freezers, the rating plate is located on the inner left side.

Wine cabinet

On wine cabinets, the rating plate is located on the inner left side.

Cigar cabinet

On cigar cabinets, the rating plate is located on the outer left side.

At Liebherr we wish to be your long term refrigeration choice. In the event of any issues that may arise we suggest you to safeguard your appliance with Liebherr’s extended warranty and AMC (Annual Maintenance Contract) options that are available for you to choose from.

Our experts shall help you in the required repairs and service for smooth running of your appliance.

To know more about how can you avail these extended warranty and AMC (Annual Maintenance Contract) programs kindly write to us at