09/30/2022 Liebherr Refrigerators and Freezers launches online parts and accessories store
- Parts and accessories store to further expand support for consumers and partners
- New website also offers database of tools and resources in one convenient location
Liebherr USA, Co., Refrigerators and Freezers - The experts in refrigeration and freezing have just launched www.liebherrpartsstore.com, a dedicated website that offers parts and accessories for commercial and residential appliances. The site delivers on the brand’s commitment to customers and partners by providing an online space with comprehensive guides, expert support and real-time information on parts and accessories.
“This new resource offers an intuitive, customer-centric experience with vibrant photos, key information and ease-of-use,” said Christian Lopez, E-commerce Specialist, Liebherr USA, Co. “It’s optimized and designed to help visitors quickly find what they are looking for, from parts and manuals to select accessories and real-time inventory status.”
A seamless transition
The website has been developed in a partnership and collaboration with Encompass Supply Chain Solutions. “We are proud to have Liebherr Refrigerators and Freezers as an integral partner of Encompass,” said Jayne Sutherst, Digital Marketing & Ecommerce Director. “We have developed this website for customers to easily locate and purchase parts quickly and seamlessly. Creating brand loyalty and trust is at the core of Encompass.”
Visitors can expect shipping from coast to coast, order tracking and the ability to register new Liebherr appliances by using the serial locator.
The website offers pricing and purchasing of spare parts for all Liebherr models currently on the market in addition to most discontinued products. The website includes detailed photos, design guides, specification sheets and magnified view of each part within the appliance. Visitors can also chat with a customer service representative 24/7 and register new & current Liebherr products.
“We are listening to our customers and dealer partners,” said Alex Squarize, Divisional Director, Liebherr USA, Co. - Refrigerators and Freezers, “to create a resource that is user-friendly, practical, and easy to navigate while prioritizing what Liebherr consumers wanted.”